Ensuring the Best outcome for Your Investment
// rental providers
Our mission is to empower rental providers with the most up-to-date information and guidance to make informed decisions about their rental properties.
We're here to support you
With the ever-changing landscape of rental property regulations, ensuring your property meets the minimum requirements of the Residential Tenancies Regulations 2021 (RTR 2021) is vital for your investment’s long-term success.
At Syncom, our comprehensive safety check and maintenance reporting provide all the essential information needed to optimise your rental property’s safety. We prioritise thorough assessments, ensuring the best possible outcome for your rental property. Our detailed reports offer a clear understanding of the safety measures in place, enhancing your peace of mind and the well-being of both your rental property and its occupants.
In addition, our dedicated technical support team is readily available to guide you throughout the process. Whether you have questions or need further assistance, our experts are here to help, ensuring a seamless experience as you prioritise the safety and security of your rental property.
Transparent reporting
Syncom is renowned for offering industry-leading reporting services.
At the heart of our approach is the delivery of clear and transparent information to rental providers about the condition of their installations and appliances. We simplify the process, ensuring the information is easily comprehensible and eliminating the necessity for specialised trade knowledge.
Our meticulous attention to detail, commitment to transparency, and the utmost care in handling your property’s reporting are sources of our pride.
Value for money
No Setup Fees
Syncom does not charge set up fees. All costs incurred to support your property’s administrative needs are covered as apart of our service to you.
Repairs at time of Safety Check
Syncom provides additional services on-site during the safety check to minimise costs for rental providers and ensure compliance with the Residential Tenancies Regulations 2021 requirements.
Clear technical advice
We maintain continuous communication with industry regulators to seek guidance on essential electrical, gas, and smoke alarm repairs required for compliance with the Residential Tenancies Regulations 2021.
This approach ensures that we recommend remedial work only when necessary, providing you with the assurance of our unwavering commitment to your peace of mind.
Quick Fixes, Done Fast, on Us
Our electricians, gasfitters and smoke alarm technicians take great pride in delivering the best outcomes for rental providers when conducting safety checks.
Where minor fixes can be achieved quickly onsite, our dedicated field team will attempt to rectify at the time of safety check if time permits, to save you money.
In order to better understand what additional repairs we undertake onsite during a safety check, here are some of the material we replace as apart of our service.
We hope this will help you to make an informed decision when comparing suppliers and what services they provide during a safety checks.
We will replace the following items if found to be faulty or damaged and poses a safety concern;
- Single or double horizontal standard power outlet*
- Single or double vertical standard light switch*
- Single pole residual current devices**
- Standard light fitting batten holder*
- Battery only 9V and hardwired 240V smoke alarms*
- Install anti-tilt chain on cookers
- Minor electrical or gas repairs onsite
*We will replace up to two (2) per property at the time of safety check, all additional repairs may be quoted to replace
**We will replace up to one (1) per property at the time of safety check, all additional repairs may be quoted to replace
Victorian Laws
// rental provider obligations legislation
Consumer Affairs Victoria has legislated rental provider obligations for electrical, gas and smoke alarm safety activities, the penalty for not complying could surmount in $11k in fines, detailed in the Residential Tenancies Regulations 2021.
RENTAL PROVIDER OBLIGATIONS – LEGISLATION
See below exert from “Residential Tenancies Regulations 2021 – S.R. No. 3/2021” regarding rental provider obligations for a rental property:
PART C—SAFETY-RELATED ACTIVITIES
14. Electrical safety checks
(a) The rental provider must ensure an electrical safety check of all electrical installations, appliances and fittings provided by a rental provider in the rented premises is conducted every 2 years by a licensed or registered electrician and must provide the renter with the date of the most recent safety check, in writing, on request of the renter.
(b) If an electrical safety check of the rented premises has not been conducted within the last 2 years at the time the renter occupies the premises, the rental provider must arrange an electrical safety check as soon as practicable.
15. Gas safety activities
This safety-related activity only applies if the rented premises contains any appliances, fixtures or fittings which use or supply gas.
(a) The rental provider must ensure that a gas safety check of all gas installations and fittings in the rented premises is conducted every 2 years by a licensed or registered gasfitter and must provide the renter with the date of the most recent safety check, in writing, on request of the renter.
(b) If a gas safety check has not been conducted within the last 2 years at the time the renter occupies the premises, the rental provider must arrange a gas safety check as soon as practicable.
16. Smoke alarm safety activities
(a) The rental provider must ensure that—
(i) any smoke alarm is correctly installed and in working condition; and
(ii) any smoke alarm is tested according to the manufacturer’s instructions at least once every 12 months; and
(iii) the batteries in each smoke alarm are replaced as required.
(b) The rental provider must immediately arrange for a smoke alarm to be repaired or replaced as an urgent repair if they are notified by the renter that it is not in working order.
Note: Repair or replacement of a hard-wired smoke alarm must be undertaken by a suitably qualified person.
(c) The rental provider, on or before the commencement of the agreement, must provide the renter with the following information in writing—
(i) information about how each smoke alarm in the rented premises operates;
(ii) information about how to test each smoke alarm in the rented premises;
(iii) information about the renter’s obligations to not tamper with any smoke alarms and to report if a smoke alarm in the rented premises is not in working order.
(d) The renter must give written notice to the rental provider as soon as practicable after becoming aware that a smoke alarm in the rented premises is not in working order.
Note: Regulations made under the Building Act 1993 require smoke alarms to be installed in all residential buildings.
Superior technical advice
We take immense pride in delivering superior technical advice to our rental providers. Dedicated to ensuring that the guidance Syncom provides aligns with the Residential Tenancies Regulations 2021, guaranteeing the safety and satisfaction of our rental providers and renters alike.
Continuously consulting with industry regulators such as Consumer Affairs Victoria, the Victorian Building Authority, and Energy Safe Victoria on safety check requirements.
To we stay updated on the latest regulations and repairs necessary, ensuring that the advice we provide for modifications and repairs is consistently in line with the safety check requirements.
This proactive approach not only ensures the safety of the renters but also helps rental providers save money. With confidence in the knowledge that you won’t be investing in unnecessary remedial works.