Founded in 2012, Syncom emerged from the collaborative vision of co-founders Kristyn Heywood and Shane Sykes. Their partnership is firmly grounded in a shared philosophy of ethical business practices and an unwavering commitment to safety.
// ABOUT US
Dedicated to cultivating trust and reliability with customers in a trade-based industry not typically renowned for dependability.
“I’m incredibly proud of our team, who continuously uphold our principles and play a vital role in cementing Syncom’s reputation as a trusted industry partner in the safety check industry” – co-founder Kristyn Heywood
Kristyn brings a diverse wealth of experience from various industries, including telecommunications, marketing, advertising, software development, and business development. Her multifaceted background has honed her business acumen, which she now leverages to steer Syncom towards sustainable growth. Kristyn’s forward-thinking approach involves harnessing smart technology to enhance the customer experience and optimize operational efficiencies.
Shane, a registered electrician for over 25 years, boasts an extensive technical knowledge spanning across multiple trades, underscored by an unwavering commitment to safety. His extensive background includes 20 plus years working with real estate agencies. Allowing Shane to seamlessly merge his technical expertise with the needs of owners and property managers, instrumental in shaping Syncom’s approach to customer service.
Syncom’s journey began back in 2012, when Syncom, then operating under the name “Home Safety Inspections”, conducted its very first electrical and carbon monoxide safety inspections in rental properties, the foundation for a commitment to safety was laid. Throughout these formative years, we closely adhered to the guidelines set by regulatory bodies such as the Victorian Building Authority and Energy Safe Victoria, ensuring that rental properties were consistently maintained in a state of “good repair”.
The culmination of our early journey came after nearly a decade when Consumer Affairs Victoria introduced stringent regulations for electrical, gas, and smoke alarm safety checks in rented premises. This pivotal development validated Syncom’s mission to transform safer homes from a vision into a reality.
In the lead-up to the 2021 Residential Tenancies Regulations, our collaboration with real estate agencies was instrumental. These partnerships granted us a deeper understanding and perspective, enabling us to refine our services. We focused on how suppliers like us could make the safety check process more efficient and user-friendly for rental providers, property managers, and renters. This period of growth and partnership was crucial in shaping our approach to delivering streamlined, reliable services.
Our unwavering commitment is to prioritise safety above all else, especially when it comes to the electrical and gas installation in rental properties.
We understand the importance of creating secure and comfortable living environments for renters, and ensure peace of mind for rental providers.
Our team of experts are dedicated to conducting thorough safety checks and ensuring that renters can go about their daily lives without worrying about potential hazards.
We take pride in being at the forefront of ensuring safety and security in rental properties, supporting renters with a place they can truly call home.
Core Values:
1. Safety First: We prioritize safety above all else, making it the foundation of our operations and the driving force behind every service we provide.
2. Customer-centric: Our commitment to our customers’ well-being is unwavering. We aim to simplify the process, exceed expectations, and deliver an outstanding customer experience at every touchpoint.
3. Integrity: Ethical business practices and transparency are non-negotiable. We conduct ourselves with the utmost integrity and honesty in all interactions.
4. Innovation: Embracing the latest technology and best practices, we continuously innovate to offer efficient and effective safety solutions.
These core values guide us in everything we do, ensuring that Syncom remains a trusted, reliable, and safety-focused partner in the rental property industry.
